Returns & Exchanges

At Pop Shop & Gallery, we take pride in the quality of our artisanal food products; however, due to the perishable nature of our items, we only accept returns or provide replacements for goods that arrive damaged or defective. If you are unsatisfied with your order, please contact our support team within 48 hours of delivery to initiate a resolution.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately check your package for any signs of damage, leakage, or quality concerns that may have occurred during transit.

• 2.
  Document Issues

  Take clear, high-resolution photographs of the damaged product and the original shipping packaging to help our team verify the claim for a refund or exchange.

• 3.
  Contact Support

  Email our gallery team at [email protected] with your order number, photos of the issue, and a brief description of the defect.

• 4.
  Receive Resolution

  Once your claim is reviewed, we will process a full refund to your original payment method or dispatch a fresh replacement at no additional cost to you.